CREDIT NOTICE DEMAND LETTER

CREDIT NOTICE is the first step in resolving the vast number of unpaid balances that can result from both proforma and open account sales. It is an easy and inexpensive means of collecting past due balances and recognizing invoice disputes. CREDIT NOTICE makes the customer take action.

If your business is like many others in our industry, then it’s likely your accounts receivable contain a significant number of past due balances. Even proforma accounts can end up with unpaid balances for freight or other such charges. Now there is a way to recover a significant number of these debts in an easy and cost effective manner and without using overly aggressive collection techniques (sometimes the customer is right)!

While traditional collection letters do work, they usually are one-dimensional and threatening. Our CREDIT NOTICE is a third-party notification that reminds your customers of their obligation and at the same time informs them that your payment experience with them is available to other companies through your participation in CREDIT LINK. The aim is to remind, inform and generate a response from the customer.

All contact with the customer, whether it be at the time of sale or in the course of trying to collect an invoice, is of equal importance in developing a long-term relationship. CREDIT NOTICE contains a response portion that encourages the customer to reply immediately to your request for payment. This initiation of dialogue between you and your customer will facilitate payment and/or the resolution of any disputes.

As a user of CREDIT NOTICE, you can receive (at no charge) status reports that gauge the effectiveness of the service. As a CREDIT LINK member no prepayments are required and you will be billed on a monthly basis.

WHAT DOES IT DO?

CREDIT NOTICE is a single page letter that lists the obligation(s) in summary or detail and allows the customer to respond. It (1) is more effective than a statement; (2) assures contact with customer (not their answering machine); (3) is unlike conventional demand letters in that CREDIT NOTICE does not erode your relationship with your customer and can be sent early in the collection process.

WHAT DOES IT COST?

The price per letter is based on total monthly usage as follows:

HOW DOES IT WORK?

1. BY FAX – Just fax us your receivables statement and we will prepare and send the letter.

2. ON LINE – You can request a CREDIT NOTICE on line via our CREDIT LINK network. At the main menu select (6) COLLECTION SERVICES, then (3) CREDIT NOTICE. Follow the instructions on the screen. You can customize the letter by adding specific details (e.g. invoice nuimber(s), purchase order number(s), etc.) and any comments that could facilitate collection/resolution. Or simply put in your customer number and the balance due.

3. BY TAPE – Special arrangements can be made to have your CREDIT NOTICE requests sent to us with your monthly CREDIT LINK data update, or separately by tape or modem.

SAMPLE LETTER